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Automated Fast Food

Feb 23, 2006 1:04 PM
Tags: economics, food, technology

Artificially raised wages mean that technology replaces workers sooner. Case in point: self-serve Taco Bell and KFC kiosks.


Comments: Automated Fast Food

While artifically raised wages can certainly cause that phenomenon, are you saying that's the only way it will happen? What about the possibility that this technology is more cost-effective than paying a worker the lowest amount of money it would take to get them to do the job? If so, then it's a situation where an uninflated wage is still sufficient to replace the worker with technology.

Besides, doesn't this just point to the need for more widely available basic technical skills education, so that the guy who would've been working the cashier in Taco Bell could instead be the guy to fix the iTaco everytime it breaks, which surely will be often? Or perhaps to coach customers through using it, as airlines still need desk employees to do where automated check-in exists...

Posted by: Jay on February 23, 2006 1:22 PM | permalink

I'm going to agree with Jay here. Elevator operators were phased out with modern machines, and I don't think that their wages were artificially inflated.

These machines will become common because they probably pay for themselves in wages saved (even at low wages, given enough time), communication problems go away, and it is more efficient.

But what of the workers? What are they going to do when their low-skill job pool shrinks? We have too large a population of unskilled people to do too much of this.

Posted by: Od-ll on February 23, 2006 2:07 PM | permalink

Good thing; getting rid of crappy jobs faster is better. If a person isn't willing to value themselves high enough to ask a decent wage, the minimum wage (or union negotiated wages or whatever) forces them to value themselves at a certain point. It places an expectation not just on employers but on people that to be fully a part of our society they must achieve a certain amount of utility to make themselves worthy of the minimum wage the society determines.

Posted by: Ian Bicking on February 23, 2006 2:44 PM | permalink

Didn't we used to have these?

http://www.theautomat.com/inside/welcome/welcom.html

Posted by: Kearns on February 23, 2006 5:11 PM | permalink

Jay and O'dell:

The operative word is "sooner".

Ian:

Are you sure that's you? That's much less Lefty than I (mistakenly?) expect.

Posted by: Joe Grossberg on February 23, 2006 5:36 PM | permalink

Sooner... Ah, I did miss that key word.

Posted by: Od-ll on February 24, 2006 12:36 PM | permalink

No more comments! Either someone has violated Godwin's Law, I'm tired of the discussion or, most likely, the ten-week window has closed. You can, however, contact me through email.